Computers, Office 365, Wi-Fi & networks, urgent outages, device setups, and full ServiceDesk builds — delivered direct by a 15-year ITIL-certified engineer. The senior tech shows up, not a dispatch queue.
Whether you run a business, an MSP, or an internal IT team, there's a clear way to put me to work.
No full-time IT? I'm your on-call engineer for the everyday problems and the emergencies — clear, friendly, and fast.
Reliable Chicago-area smart hands when you need boots on the ground — vetted, professional, and easy to dispatch.
Project muscle and backfill for your in-house team — senior, ITIL-certified, and ready to own a deliverable.
Dispatch networks add a layer of coordination — and margin — between you and whoever actually shows up. With IT-OnCall, the senior engineer who shows up is me, every job, start to finish.
DirectOne engineer handles the IT side end-to-end — from delivery day to documented cutover. After-hours and weekend work available when the building requires it.
Everything IT-ready by day one — receiving, staging, and building out the space.
Documented teardown at the old site, clean rebuild at the new one — nothing lost in between.
Closing a site? Equipment comes down clean, labeled, and accounted for.
Structured cabling runs are coordinated with your cabling contractor — I take everything from the patch panel up.
Senior managers and partners who've relied on Mohammed for their IT — in their own words.
Mohammed is the go-to for anything IT. He works exceptionally fast and gives you 100% results, every time. You could send him an instant message and have a result within the hour — his work always went above and beyond.
A top IT expert in his field. It's one thing to have IT knowledge, but very different when someone with his depth of experience is responsive and thorough with follow-up.
Mohammed has become my go-to person for all questions or needs related to IT. He is knowledgeable, available, and competent.
On a large, time-sensitive merger project, without his 200% input and overtime work — including weekends — the project would not have been successful.
Background spans senior field engineering, multi-site service desk management for 1,400+ users across 26 locations, and full ManageEngine ServiceDesk deployments with CMDB, SLA, and workflow automation. On-site across Illinois & the central U.S. — remote support worldwide.
Tell me the location, the problem, and when you need someone there. I'll confirm availability and scope fast — usually the same day.