Available for new work · Orland Park, IL
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BASEDOrland Park, IL · serving Illinois & the central U.S.

Insured · Certificate of Insurance (COI) available on request. Available for W-9, NDA, vendor onboarding, background checks, and U.S.-based site-access requirements. Active on national field-service platforms.

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Working together

Agreements & terms

How engagements work, what's billed, and the compliance basics — clear up front, before any work starts.

How I engage

Hire me for a single fix, a fixed-scope project, or recurring monthly coverage — whatever fits. There's a 2-hour minimum on standard visits, and no mandatory contracts or bundles.

  • 2-HR MINIMUM
  • NO LOCK-IN
  • ON-DEMAND

Travel & billing

Travel within about an hour each way is included; beyond that, drive time is billed hourly. Parts, software, licenses & subscriptions are billed separately at cost; flights and long-distance are at actual cost, agreed up front.

  • ~1HR TRAVEL INCL.
  • AT-COST PARTS
  • ITEMIZED SUMMARY

Compliance & vendor-ready

Set up to work cleanly with MSPs and enterprise vendors. Fully insured, with a Certificate of Insurance available on request, and ready for the usual onboarding paperwork and site-access checks.

  • W-9
  • NDA
  • COI ON REQUEST
  • BACKGROUND CHECK
  • INSURED

Software & licenses

For ServiceDesk builds you buy the software license directly from the vendor (ManageEngine / Freshservice), billed separately. I build, configure, and tune the system, then train your team. Custom scope is quoted up front.

  • FIXED-PRICE BUILDS
  • VENDOR LICENSE
  • CUSTOM SCOPE QUOTED
Good to know

Common questions

Is there a minimum, or am I locked into a contract?
There's a 2-hour minimum on standard visits, but no mandatory contracts or bundles. Engage me for a single fix, a fixed-scope project, or recurring monthly coverage — whatever fits.
What's billed on top of the hourly rate?
Travel within about an hour each way is included; beyond that, drive time is billed hourly. Parts, software, licenses, and subscriptions are billed separately at cost. Flights and long-distance travel for larger engagements are billed at actual cost and agreed up front.
Do you offer partner rates for MSPs and vendors?
Yes — MSP and subcontract partner rates are available on request. I'm set up for W-9, NDA, vendor onboarding, background checks, and COI requirements.
What does a ServiceDesk build include?
Fixed-price tiers starting at $2,500 cover install, SLA policies, CMDB, integrations, automation, and reporting. You purchase the software license from the vendor; I build, configure, and tune the system, then train your team.
Request a tech