Your client is in Chicagoland; your engineers aren't. Dispatch a senior, ITIL-certified, Dell-certified tech who works the ticket your way — scoped, executed, documented, closed — without the roulette of a gig platform.
MSPs, VARs, and national field-service teams use me as their boots on the ground in the Chicago area — one-off tickets, recurring visits, and multi-day projects.
You know exactly who's on site under your brand — the same senior engineer, every ticket, professional with your end client.
Your remote team needs on-site hands who can rack, cable, console in, read a switch, and describe what they see accurately the first time.
Your team is stretched, or the site is 500 miles from your nearest tech. I take the ticket, the recurring visit, or the multi-day project.
Clear scopes, clean execution, and documentation your engineers can actually work from.
The physical layer, handled by certified hands.
Eyes and hands for your network team.
From one ticket to a season of them.
Quoted before any work starts — no national dispatch layers, delays, or markup.
2-hour minimum on standard visits · Drive time beyond ~1 hr billed by time, not mileage · MSP & subcontract partner rates available on request — see the full pricing page.
No account managers, no phone trees. You reach me, I show up, the problem's handled.
Send the issue, the location, and when you need someone there. I confirm availability and scope fast — usually the same day.
On-site or remote — the same ITIL-certified engineer every time. I learn your environment and get to work without hand-holding.
The issue is resolved, the work is written up, and you get clear follow-up — so the same problem doesn't come back next week.
“On a large, time-sensitive merger project, without his 200% input and overtime work — including weekends — the project would not have been successful.”
— Edona Kurtolli — Director, Enterprise Customer Success, Exiger
Send the site address, the scope, and the window. I'll confirm availability fast — usually the same day — and show up with the ticket read and the tools packed.
Also serving: law firms · dental offices · accounting firms · small businesses