Accounting runs on deadlines, and technology failures don't check the calendar. I'm a senior, ITIL-certified engineer who keeps your workstations, network, and email working — with same-day, on-site response when something breaks during crunch.
For most small and mid-size firms, there's no IT department — just a partner or office manager holding it together. That's exactly the gap I fill.
A workstation dies or email goes down in the weeks before a filing deadline. You need it fixed today — and after-hours or weekend work is on the table when the office can't stop.
Busy season means temporary staff who need computers, logins, and email on day one — then clean offboarding when the season ends. I make both routine.
Client documents, scans, and large files move through your office constantly. When the network, the scanner, or shared storage slows down, so does everyone.
Reliable, on-site support for the technology behind your practice — and the on-site hands for whatever your tax and accounting software vendors need done locally.
Transparent hourly and project rates — see Services & Prices.
You wouldn't hand a client's books to a different accountant every month. Your IT shouldn't work that way either. With IT-OnCall, the engineer who shows up is me — every visit, every season.
I learn your firm's setup, your software vendors, and your calendar, so busy season is planned for instead of survived. On one large, time-sensitive project, that meant nights and weekends until it shipped — that's the standard your deadlines get. Fully insured, COI on request.
“On a large, time-sensitive merger project, without his 200% input and overtime work — including weekends — the project would not have been successful.”
Tell me your location, the problem, and when you need someone there. I'll confirm availability and scope fast — usually the same day. Serving accounting and CPA firms across Chicago and greater Chicagoland.