Subcontract smart-hands and field coverage for MSPs, IT vendors, and remote teams that need a dependable senior engineer in the Chicago area.
If you run an MSP or an IT vendor without local staff in the Chicago market, every on-site ticket is a logistics problem. I solve that as a reliable subcontract field engineer: dispatch overflow, scheduled on-site tasks, hardware swaps, network checks, installs, and break-fix — done to your standard and reported back the way your team needs it.
I'm ITIL-certified with 15+ years in IT operations, so I can be trusted to work unsupervised on a client site without making your brand look bad. I show up professional, follow your process and ticketing, and keep the client relationship yours. For ongoing or volume field work, partner rates are available on request — kept off the public page so they don't undercut direct pricing.
One consistent, vetted engineer for your Chicago-area tickets — not a rotating cast. You keep the client relationship; I make you look good on site.
Active on national field-service platforms and available for vendor onboarding, background checks, and U.S.-based site-access requirements.
Delivered personally by Mohammed Shaltoni — a 15+ year IT operations engineer, ITIL-certified, with a B.Sc. in Computer Science. Background includes running multi-site service desks for 1,400+ users across 26 locations and 400+ completed work orders.
Yes. I represent your brand on site, follow your process and ticketing, and you keep the client relationship. I'm your field engineer, not a competitor.
Yes — partner rates are available on request for ongoing or volume field work. They're kept off the public site so they don't undercut direct pricing.
Yes. I'm available for vendor onboarding, background checks, and U.S.-based site-access requirements, and I'm active on national field-service platforms.
Tell me the location, the issue, and when you need someone there — I confirm fast, usually the same day. On-site across Illinois, nationwide by arrangement.
