Identity, access and endpoint work handled by a senior, ITIL-certified engineer — on site or alongside your team — with clean documentation at the end.
Most Microsoft 365 work isn't a migration headline. It's the steady list that piles up: accounts that were never offboarded, licenses still assigned to people who left, MFA that half the office still skips, group policies nobody remembers setting, and devices that were never enrolled. I work through that list in your tenant and your domain, following your change process, so your team gets a cleaner, more secure environment without pausing the day-to-day.
Engagements range from a single project day to multi-week cleanup and rollout work, on site in Chicago and the suburbs or combined with remote sessions.
I follow your naming standards, admin roles and change approvals. Changes are documented as they're made, and you get a summary of what changed, what was cleaned up, and what's recommended next.
Procurement needs paperwork before the first day. Request the vendor packet or open the Trust Center.
Multi-day projects are scoped and quoted in writing before work starts. MSP and subcontract partner rates available on request. See full rate sheet →
Based in Orland Park. On site across Chicago and the suburbs, with remote sessions where they make sense.
Delivered personally by Mohammed Shaltoni — a 15+ year IT operations engineer, ITIL- and Dell-certified, insured, with a B.Sc. in Computer Science. Background includes running multi-site service desks for 1,400+ users across 26 locations and 400+ completed work orders.
Use the request form: users, sites, timeline, and what needs to change in Microsoft 365, Entra ID or Active Directory.
I confirm the plan and send a written scope and rate, usually the same day. COI, W-9, NDA and admin access are set before day one.
Changes are made in your environment and documented as they happen, with a written summary at the end.
Send what needs doing and your timeline — I'll confirm availability and scope, usually the same day.