Workstations, file access, plotters and project deadlines — handled on site by a senior engineer who knows downtime costs billable hours.
Architecture and engineering firms run on powerful workstations, large project files, plotters and wide-format printers, and teams that split time between the office and the field. When a workstation stalls or shared files won't open the day before a submittal, the whole team feels it.
I handle the hands-on IT: workstation setup and refreshes, printer and plotter connectivity, Microsoft 365 and file-sharing problems, network and Wi-Fi issues, office moves when a studio relocates, and temporary coverage for firms whose IT person is out or whose IT is handled part-time.
"A top IT expert in his field. It's one thing to have IT knowledge, but very different when someone with his depth of experience is responsive and thorough with follow-up." — Nestor Popowych, AIA, Principal Architect, SAC Wireless
Procurement needs paperwork before the first day. Request the vendor packet or open the Trust Center.
2-hour minimum on standard visits. Refreshes and moves are scoped in writing before work starts. See full rate sheet →
Based in Orland Park. On site across Chicago and the suburbs.
Delivered personally by Mohammed Shaltoni — a 15+ year IT operations engineer, ITIL- and Dell-certified, insured, with a B.Sc. in Computer Science. Background includes running multi-site service desks for 1,400+ users across 26 locations and 400+ completed work orders.
Use the request form: what you need, how many users or workstations, and your timeline.
I confirm the scope and rate, usually the same day. COI, W-9 and NDA are available for your vendor process.
The work gets done on site with minimal disruption to project teams, and you get notes on everything that changed.
Send what you need and your timeline — I'll confirm availability and scope, usually the same day.