Hands-on help for the professional offices, practices and small businesses of the Palos communities, from an engineer based right next door in Orland Park.
The Palos communities border Orland Park, so visits are quick to schedule and urgent problems are often handled the same day. Offices along Harlem Avenue and Route 83, medical practices near the Palos Hospital campus, and small firms across Palos Heights, Palos Hills and Palos Park all share the same need: IT that works, without hiring a full-time IT person.
I cover everyday break-fix support, Microsoft 365, Wi-Fi and networking, new-hire setups, device refreshes and office moves, and I leave notes after every visit so the next fix is faster.
Small offices don't need a full IT department — they need someone reliable to call. I work ad hoc for single issues or on a monthly support block for ongoing needs.
Procurement needs paperwork before the first day. Request the vendor packet or open the Trust Center.
2-hour minimum on standard visits. Rates may vary by scope, urgency and duration. See full rate sheet →
Based in Orland Park, which borders the Palos communities.
Delivered personally by Mohammed Shaltoni — a 15+ year IT operations engineer, ITIL- and Dell-certified, insured, with a B.Sc. in Computer Science. Background includes running multi-site service desks for 1,400+ users across 26 locations and 400+ completed work orders.
Use the request form: what's going on, your address, and when works best.
I confirm the time and rate, usually the same day.
I fix the problem on site and leave notes on what was done and anything to watch.
Send the details — I'll confirm the time and scope, usually the same day.